If you don’t like the Qup, you can return it within 30 days. The costs of the return shipment are at your own expense. The return address is: Bergstraat 45, 7411 ES Deventer, the Netherlands. Please add the order-info you’ve received with your order, that way we can process the order quickly. As soon as we have received the return shipment, the purchase amount will be refunded within 5 working days to the account with which you paid.